Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Basic account information (if you create an account)
• Communication data when you contact us
• Usage data and analytics
• Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use the collected information for:

• Providing and improving our services
• Communicating with you about our services
• Analyzing usage patterns to improve user experience
• Protecting our legal rights and preventing misuse

3. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can control and manage cookies through your browser settings. For more information about our cookie usage, please refer to our Cookie Policy.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Account information: Retained while your account is active and for 30 days after deletion
• Communication records: Kept for 2 years from the last interaction
• Analytics data: Retained for 26 months
• Financial records: Kept for 7 years as required by law

5. Third-Party Service Providers

We use the following third-party service providers to process your data:

• Google Analytics: Website analytics
• Stripe: Payment processing
• SendGrid: Email communications
• AWS: Cloud hosting services

All our third-party processors are GDPR compliant and have signed Data Processing Agreements.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Professional advisers
• Law enforcement when required by law

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to our processing of your data
• Request data portability

9. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

10. GDPR Compliance for EU Users

For users in the European Union (EU), we comply with the General Data Protection Regulation (GDPR). This means you have additional rights and protections:

11. Data Breach Notification

In the event of a personal data breach, we will:

• Notify relevant supervisory authorities within 72 hours
• Inform affected users without undue delay
• Provide information about the breach and steps taken to mitigate risks
• Document all breaches and our response measures

12. Automated Decision Making

We do not make any automated decisions about users that produce legal or similarly significant effects. If we implement automated decision-making in the future:

• We will inform you about the processing
• Provide meaningful information about the logic involved
• Explain the significance and consequences of such processing
• Obtain your explicit consent where required

13. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

hi@productmanagercourses.com